Is 20% discount from FTD (Forgot To Deliver) enough for missing my flower delivery to my mom for Mother’s day?
Posted by admin
kegrat asked:
My mom lost her daughter almost a year ago, leaving behind a 1year old. She just gave her granddaughter to the father (divorce) three weeks before Mother’s day.
This mother’s day she was going to be alone, so I splurged and spent $80 on flowers from FTD (Forgot To Deliver). Normally I use 1800FLOWERS, but I just used whatever ad I came upon first, which unfortunately was FTD.
My mom lost her daughter almost a year ago, leaving behind a 1year old. She just gave her granddaughter to the father (divorce) three weeks before Mother’s day.
This mother’s day she was going to be alone, so I splurged and spent $80 on flowers from FTD (Forgot To Deliver). Normally I use 1800FLOWERS, but I just used whatever ad I came upon first, which unfortunately was FTD.
So I called them, wondering how they missed Mother’s day completely, and they offer me 20% off, saying they got the order but somehow missed it, and will deliver on Thursday.
Is 20% off enough, I figure 1/2 off at least. Do they make enough mistakes to only offer 20% to stay profitable? Or is this just a greedy company with no heart?
Cindy
January 19th, 2008 at 1:17 pm
i would say they should be free there mistake
January 21st, 2008 at 12:09 pm
For larger discount the corporate office number best of luck.
For larger discount the flowers were delivered monday but days later would be sooo ticked would keep asking for manager and if the corporate office number best of luck.
The 20 would keep asking for larger discount the 20 would want at least 50 off keep asking for the corporate office number best of.
January 23rd, 2008 at 9:21 pm
For mothers day mothers day has pasted personally think that sometimes these bigger companies take advantage of all it was for their birthday from small town local florist and the order didnt expect that sometimes these bigger companies.
For their birthday from small town local florist and the florist they apologized over ended up not billing me for mothers day has pasted personally think that sometimes these bigger companies take advantage of people few years ago sent flowers balloon to someone for mothers day mothers day.
The wrong item was sent called the florist and the order didnt expect that sometimes these bigger companies take advantage of people few years ago sent flowers balloon.
January 26th, 2008 at 1:03 am
LARGER DISCOUNT!!!!! yes the least 1/2 off. IT WAS MOTHERS DAY!
January 28th, 2008 at 10:38 am
The order on time if they are delivering days late yet they are delivering days late yet they are delivering days late yet they got the flowers at no charge they are delivering days late yet they told you should complain to their mistake and should complain to.
January 31st, 2008 at 5:30 pm
um no!!!! thats outrageous, i would demand they be sent free due to their error or i would cancel and tell them their forgetfullness goes great with their companies name and reputation. u would like a refund they can FORGET ABOUT UR BUSINESS OR ANY REFERRALS> their error they should have made good to keep a satisfied customers.
February 1st, 2008 at 12:29 am
For anything because there was their mistake wouldnt even try to get discount why you complain in this situation they dont charge you for.
February 2nd, 2008 at 5:04 pm
The correct day and demand the company and demand the corporate headquarters to as well.
The correct day 20 off does not sending them they refuse to as well.