Is 20% discount from FTD (Forgot To Deliver) enough for missing my flower delivery to my mom for Mother’s day?
Wednesday, January 16th, 2008kegrat asked:
My mom lost her daughter almost a year ago, leaving behind a 1year old. She just gave her granddaughter to the father (divorce) three weeks before Mother’s day.
This mother’s day she was going to be alone, so I splurged and spent $80 on flowers from FTD (Forgot To Deliver). Normally I use 1800FLOWERS, but I just used whatever ad I came upon first, which unfortunately was FTD.
My mom lost her daughter almost a year ago, leaving behind a 1year old. She just gave her granddaughter to the father (divorce) three weeks before Mother’s day.
This mother’s day she was going to be alone, so I splurged and spent $80 on flowers from FTD (Forgot To Deliver). Normally I use 1800FLOWERS, but I just used whatever ad I came upon first, which unfortunately was FTD.
So I called them, wondering how they missed Mother’s day completely, and they offer me 20% off, saying they got the order but somehow missed it, and will deliver on Thursday.
Is 20% off enough, I figure 1/2 off at least. Do they make enough mistakes to only offer 20% to stay profitable? Or is this just a greedy company with no heart?
Cindy
